RFP-F-CallAccountingSystem (ReBid 2)
   
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RFP-F-CallAccountingSystem (ReBid 2)
City of Tacoma
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Posted On:  21 Apr 2017
Open for bidding on:  21 Apr 2017
Response Deadline:  5 May 2017 11:59 PM PDT
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Opportunity Amount: $50K to $100K USD
Contract Length: 36 months
Response Deadline: 5 May 2017 11:59 PM PDT
(Closed for response)
Award Date: 8 May 2017
Posting ID: 4630071(Doc992177731)
Posting Type: Request for Information
Public Posting: https://discovery.ariba.com/rfx/4630071
Product and Service Categories 
  • Telephone call accounting systems
Ship-to or Service Locations
  • Washington - United States
Posting Summary
The City of Tacoma, Information Technology Department intends to purchase a premise-based Call Accounting System (CAS) to poll and collect raw data for inbound and outbound calls and within the voice network. The CAS will be used to:
     
  • Poll, track and chargeback long distance calls
    • </li>  
  • Provide call summary and detail reports for monitoring and/or analyzing trends and,
    • </li>  
  • Respond to Public Disclosure Requests (PDRs)

SAP Ariba Registration: The City of Tacoma is transitioning to SAP Ariba for its procurement processes. SAP Ariba is an ecommerce website that facilitates procurement. It streamlines buyers and sellers ability to connect and find each other. Registration information is attached to this discovery posting. In order to view a complete set of solicitation documents for the above referenced solicitation, suppliers must respond as interested to the discovery posting and be registered in SAP Ariba with the City of Tacoma in order to participate in the event. The deadline for showing interest and registration is May 5, 2017. Vendors who do not meet the registration deadline will not be allowed to participate in the solicitation process.

 

RFP Call Accounting System
Ariba Advert...Rebid 2).pdf
City of Tacoma Registeration Information
Updated ScreenShots.pdf

Questions & Answers
Comview currently provides a hosted call accounting solution for Tacoma Power.  We have provided these services for many years and they are very satisfied.  They use this on their Unify platform.  Comview is also a developer partner of Cisco, Avaya, Shortel, NEC, Mitel and Skype for Business.  Because of our relationship with Tacoma Power, you would be entitled to a significant discount for our services which would make this by far the least expensive option for you.  You may speak with Aaron Anderson at Tacoma Power if you have questions about our services.  Would you consider a hosted solution given this information?  If you will not, we will not be responding to the RFP.
by Seller·Over a year ago
“SAP Ariba Registration: The City of Tacoma is transitioning to SAP Ariba for its procurement processes.  SAP Ariba is an ecommerce website that facilitates procurement. It streamlines buyers and sellers ability to connect and find each other. Registration information is attached to this discovery posting. In order to view a complete set of solicitation documents for the above referenced solicitation, suppliers must respond as interested to the discovery posting and be registered in SAP Ariba with the City of Tacoma in order to participate in the event. The deadline for showing interest and registration is May 5th, 2017 11:59pm.  Vendors who do not meet the registration deadline will not be allowed to participate in the solicitation process.”
by City of Tacoma·Over a year ago
Is the full RFI document available for review?
by Seller·Over a year ago
SAP Ariba Registration: The City of Tacoma is transitioning to SAP Ariba for its procurement processes.  SAP Ariba is an ecommerce website that facilitates procurement. It streamlines buyers and sellers ability to connect and find each other. Registration information is attached to this discovery posting. In order to view a complete set of solicitation documents for the above referenced solicitation, suppliers must respond as interested to the discovery posting and be registered in SAP Ariba with the City of Tacoma in order to participate in the event. The deadline for showing interest and registration is 5/5/2017 11:59pm.  Vendors who do not meet the registration deadline will not be allowed to participate in the solicitation process.”
by City of Tacoma·Over a year ago
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